Disclaimer: I’ve worked with iMobie in the past to provide giveaways of other software they also develop. However this review/post is in no way associated with iMobie. This software was purchased personally.
Phone Clean Pro is a utility provided by iMobie that allows you to clear up space on your iOS device be it iPhone, iPod, or iPad. By scanning for common junk files & temporary data allowing you to reclaim space on your drive. The major problem being it deletes data you don’t tell it to. Here’s my review & experience on why you should not buy Phone Clean Pro.
What it’s supposed to do:
So what does Phone Clean Pro actually do. The trial version offers a free scan feature while you’ll the pro to actually delete content.
You can scan, use the tools packed into the app, and restore iTunes backups of your iOS device (thankfully). Phone Clean Pro is meant to save a ton of space by deleting files from your device easily & all in one place. There are some tools packed in as well that allow you to optimize performance for both native & jailbroken iOS devices. Scan wise you have quick & deep option. Each scanning mode describes what you can specify for deletion and after the scan is complete you can then clean up your device…or so you think.
Note: Phone Clean Pro does backup your data before any deep cleaning
What it did:
All of this is well & great however as mentioned above the big flaw here is a countless number of users have experienced deletion of files that you do not even specify. In my own testing I had it delete over 1,300+ photos & some videos from my camera roll. So it achieved its goal of freeing up space…just not the data I told it to delete. Luckily I keep constant backups of my data & had a restore point that I could jump to but still for an app that’s main feature is cleaning & deleting data you’d think it would get that part right.
I thought maybe just maybe I had a bad scan or something got corrupted. Nope, further research showed all sorts of people having similar issues. iMobie had the same robotic response to their Facebook feedback.
Now the above images are just a sample of what I found from some very upset customers & rightfully so. The whole “rare” issue problem doesn’t seem to be so rare. The app clearly has been deleting key files for users without any permission whatsoever. Now I’m sure once in a blue moon it actually deletes only the data you set but the likely chance of it also deleting private data of yours without any acknowledgment to the user is a big sign to steer clear from this app.
Mind you in my own experience the app had deleted my data on my very first deep clean. My apps, messages, and other parts of iOS remained untouched however again my camera roll was completely wiped & while I could restore the data I had issues with albums, corrupted photos, and other issues. So to say I restored everything to 100% would be a lie.
What to do if your data was deleted:
While I can’t give you a definitive answer that’ll help everyone out there, here are some options. Try using iTunes to restore from a previous backup that PhoneClean made or you have made recently with your iOS device. This is usually the best course of action & can help salvage the deleted data. If you don’t keep regular backups & had no iTunes restore points you can try to invest in other software that restores iPhone lost data. Keep in mind iMobie also ironically offers this software, that choice is entirely yours. You may want to steer clear entirely & use other software.
You can also use software such as iExplorer to find old iTunes backups & manually comb through them to gain the data you want. For example grab just photos that were deleted & then sync them back to your iOS device.
In a way this has been one of the easiest reviews to write in that I simply reccomend to all my audience & those who stumbled upon this wondering if it’s worth the paid edition the answer is simply no. This is a big fat DO NOT BUY warning post. Normally if I have any negative thoughts I don’t expand much further than that, however when my word can help others in wasting money & investing in tools that don’t work I’ll gladly take the time, risk, and money. There’s no use in me breaking it down pro/con style when the main feature & aspect of the app isn’t even working.
Rating: DO NOT BUY (Two Thumbs Down)
I’ve used iMobie products in the past with success & even hosted a giveaway with them. I think they make some decent mobile tools for iOS. However this is one of their products I can’t recommend to any of you who may read this. Save your money & spend it elsewhere or at that rate look for another solution or just stick to manually wiping data off & reading that usage menu to see what’s taking up the most space.